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Office 365 App Password with MFA | HowTo | 1 of 2

Part One | Part Two

If you’re using Multi-Factor Authentication for your organisation, and want to use applications which connect to your Office 365 account, you will need to create an Office 365 App Password. This is to enable the App to connect to Office 365. For example, if you’re using Outlook 2016 or earlier, Apple Mail App, Skype for Business or any other third party client with Office 365, you’ll need to create an App Password.

Thankfully, creating an Office 365 App Password is really easy to do, if a little hard to find.

Log in to the portal here: https://portal.office.com

  1. Once logged in, click on the Profile Picture on the top right:

    Office 365 App Password Portal Login Step One

    Office 365 Portal Login Step One

  2. Click on View account:

    Office 365 View Account App Password Step Two

    Office 365 View Account Step Two

  3. Click on Manage Security & Privacy:

    Manage Office 365 App Password Security Privacy Step Three

    Manage Security & Privacy Step Three

  4. Click on Additional security verification:

    Office 365 App Password Security Privacy Step Four

    Additional Security Verification Step Four

  5. Click on Update your phone numbers used for account security:

    Office 365 Update Numbers App Password Step Five

    Update Numbers Step Five

  6. Click on app passwords:

    Office 365 Select App Passwords Step Six

    Select App Passwords Step Six

  7. Click on create:

    Create Office 365 App Password Step Seven

    Create Office 365 App Password Step Seven

  8. Enter a Name in the box, something unique is recommended. I usually name the client application the App Password is associated with. In the example below I have used Apple Mail App. Click next:

    Name Office 365 App Password Step Eight

    Name Office 365 App Password Step Eight

  9. Now either copy by selecting the line, taking care not to pick up any spaces or other characters, or click on copy password to clipboard. You can now use this App Password in your client application, such as Apple Mail App, Thunderbird, iPhone, iPad. Take care as this is the only time you will see Your app password. They cannot be viewed or changed once you click close:

    Copy Office 365 App Password Step Nine

    Copy Office 365 App Password Step Nine

  10. When you Enrolled in Multi-Factor Authentication you were given an initial App Password. I recommend deleting the initial app password, in favour of creating individually named App Passwords. This allows you to ensure each device or client is separate, which is more secure and easier to manage when you want to remove authentication. Click Delete:

    Delete Office 365 App Password Step Ten

    Delete Office 365 App Password Step Ten

  11. Confirm you want to delete the App Password and click Yes:

    Confirm Delete Office 365 App Password Step Eleven

    Confirm Office 365 App Password Step Eleven

  12. The App Password has been successfully deleted. Click close:

    Change Office 365 App Password Step Twelve

    Change Office 365 App Password Step Twelve

  13. Thats it. You now have an App Password for your Apple Mail App. Repeat steps 7, 8 and 9 to create additional App Passwords.

    Review Office 365 App Password Step Thirteen

    Review App Password Step Thirteen

In Part Two, coming soon, I will demonstrate how you can add your App Password to a variety of clients and devices, including Apple Mail App, iPhone, iPad and Outlook 2016.

With over 20 years of experience, Serviceteam IT design and deliver sophisticated connectivitycommunicationcontinuity, and cloud services, for organisations that need to stay connected 24/7. We take the time to fully understand your current challenges, and provide a solution that gives you a clear understanding of what you are purchasing and the benefits it will bring you.

To find out how we can help you, call us on 0121 468 0101use the Contact Us form, or why not drop in and visit us at 49 Frederick Road, Edgbaston, Birmingham, B15 1HN.

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Import Outlook 2011 to Outlook 2016 for Mac Calendar to Office 365 Exchange Online | HowTo

If you’re an Apple Macintosh user and you want to migrate and synchronise your Outlook 2011 for Mac or Outlook 2016 for Mac data to Office 365 Exchange Online it’s not all that easy. Outlook for Mac will only export an OLM file, which can’t be transported to Azure in order to use the data import tool in Office 365, as that only supports PST files.

Synchronising email and contacts is relatively straightforward with the fall back option being to export from Outlook 2011 for Mac and import to Outlook 2016 for Mac. Alternatively you can select the import Outlook 2011 data on the computer in the Import dialogue of Outlook 2016 for Mac. Once you have all the email and contact items imported, which will create an On My Computer folder, select all the email or contact entries from your old Outlook and then drag them to the new Exchange Online account in Office 365. This is far from ideal, but it works, even if it does take some time.

Synchronising calendar items is a whole different problem, where you will need to select each and every calendar item individually, or at least change the view to Month and select entries month by month, and copy them to Exchange Online. That’s fine if you only have a handful. If you have several thousand entries, retained over several years, it’s not at all practical.

However, there is a solution, even though it is a little knife-and-fork. This involves exporting Calendar items to the OLM file, converting the file to ICS and exporting that ICS file in to the Mac Calendar App for the Exchange Online calendar. It seems a little convoluted, but check the steps below:

  1. Export only your calendar items from Outlook to an OLM file, call it Outlook:
    Export only your calendar items from Outlook to an OLM file, call it OutlookExport only your calendar items from Outlook to an OLM file, call it OutlookExport only your calendar items from Outlook to an OLM file, call it Outlook
  2. Convert the OLM file to an ICS file with one of the Apps from the App Store, such as this one.
  3. Open the Mac Calendar App:
    Open the Mac Calendar App.
  4. Select Calendar and click Accounts:
    Select Calendar and click Accounts
  5. Ensure you have the Calendar selected for your Exchange account:
    Ensure you have the Calendar selected for your Exchange account
  6. Select Calendar and click Preferences:
    Select Calendar and click Preferences
  7. Ensure that Enable this account is selected:
    Ensure that Enable this account is selected
  8. Create a new event in your Exchange Calendar:
    Create a new event in your Exchange Calendar
  9. Select the Exchange calendar on the left. If you cannot see this calendar, click Calendars at the top:
    Select the Exchange calendar on the left. If you cannot see this calendar, click Calendars at the top
  10. Select File, Export and click Export:
    Select File, Export and click Export
  11. Give the file a name and a location, such as Documents, click Export:
    Give the file a name and a location, such as Documents, click Export
  12. Go to this location in Finder, right click and Open with TextEdit:
    Go to this location in Finder, right click and Open with TextEdit
  13. Open the file exported via the App from OLM to ICS in Finder right click and Open with TextEdit:
    Open the file exported via the App from OLM to ICS in Finder right click and Open with TextEdit
  14. Select the text from the file, Calendar, from BEGIN:VCALENDAR to the next BEGIN and copy:
    Select the text from the file, Calendar, from BEGIN:VCALENDAR to the next BEGIN and copy
  15. Select the text from the file, Outlook, from BEGIN:VCALENDAR to the next BEGIN and paste:
    Select the text from the file, Outlook, from BEGIN:VCALENDAR to the next BEGIN and paste
  16. Go back to the Calendar App, select File and click Import:
    Go back to the Calendar App, select File and click Import
  17. Select Outlook.ics and click Import:
    Select Outlook.ics and click Import
  18. On the dropdown select your Exchange calendar and click OK:
    Select your Exchange calendar and click OKSelect your Exchange calendar and click OK
  19. If you have a number of “The following information couldn’t be added to Exchange: time zone:Floating” in the notes of the entry this is due to floating time zones not being supported. Please ignore them.
  20. Should you receive additional errors whilst importing, or the file failing to import, there is a very useful tool in order to verify the ICS file called iCal4j.

It may take a short while for the calendar to synchronise, depending upon the number of calendar items you have. You will now see them in Outlook 2016 for Mac and the Outlook Web App for Office 365. If you have any questions or need a little more in-depth help please get in touch.