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Cloud Connect Explained | An Introductory Guide

Cloud Connect uses the latest in fibre hardware technology to create a physical link between your network, and the cloud. Almost every organisation is now either using the cloud, or somewhere along the process towards adoption of the cloud.

The Cloud refers to Internet based computing. This is a model in which on-demand, low cost, shared computing resources can be used for a variety of tasks. Organisations use cloud computing for a number of reasons such as compute, backups, security or to host shared documents and resources.

If, like many organisations, you are also using the cloud, then it’s important to know about the connectivity infrastructure that supports the cloud. While most data will travel across the public Internet, Cloud Connect is a dedicated connection between your network and your cloud services. A dedicated connection means your data bypasses the public infrastructure, and therefore benefits from consistent performance and improved security.

Cloud Connect allows you to connect to any one of the many cloud service providers, including AWS (Amazon Web Services), Microsoft Azure, or Office 365. Additionally you can attain cost savings by using the same connection for multiple services. Efficiencies can also be gained through mitigation of outages through a fault resistant architecture, which allows an uptime of up to 99.999%.

Find out more about Cloud Connectivity Providers

Learn how to connect your private network to your cloud

Cloud Connect Benefits


Secure network access is an essential component of cloud computing. Your data may be at risk if it travels over the public Internet network. However, with Cloud Connect, security is guaranteed as it’s a private dedicated connection, meaning that it’s for your data and your data only.


If your organisation is reliant on cloud, then it’s no use if your connectivity infrastructure only allows you to access it only some of the time. Furthermore, incidents such as a contractor cutting through your fibre, could cut off your connectivity for weeks. Thankfully with Cloud Connect these scenarios are mitigated due to resilient failover options. This enables your business to stay online around the clock with up to 99.999% uptime as guaranteed by proactively monitored Service Level Agreements.


By having a dedicated and direct private connection that is not shared by anyone else, consistent high level performance is enabled. This results in a quality end-user experience on-top of a fast, efficient, and reliable service. Additionally, unlike shared connections, your route to cloud is unaffected by contention and demand at peak times.

Cloud Connect Features

Dedicated Bandwidth

The connection is not shared and dedicated end-to-end.

Predictable Latency

The latency is low and predictable, far better than an Internet VPN.

Range of Bandwidth

A range of bandwidth capacities, from 10Mbps to 10Gbps.

Totally scalable

Scale up or down in bandwidth to suit capacity needs.

Fully redundant

Redundant connections throughout by design.

Reduced Costs

Reduced or no cost of data transfer on Ingress or Egress.

How do you get one?

Serviceteam IT have enterprise solutions for organisations of any size. We offer scalability and flexibility that would otherwise be unavailable from legacy services, and deliver dedicated, secure, uncontended fibre connections for all your voice and data traffic. What Serviceteam IT offer is:

  • Extensibility – Our infrastructure can grow, adapt and scale to your business
  • Continuity – Network designed with contingency options for business continuity
  • Cost Savings – Do away with expensive hardware, switching, and set-up costs
  • Fully managed – Eliminate admin and billing headaches
  • Proactively monitored SLA – with up to 99.999% uptime
  • Maintainence – Hardware maintenance included in standard service
  • 24/7 Support – From a dedicated fault management team

With over 20 years of experience, Serviceteam IT design and deliver sophisticated connectivity, communication, continuity, and cloud services, for organisations that need to stay connected 24/7. We take the time to fully understand your current challenges, and provide a solution that gives you a clear understanding of what you are purchasing and the benefits it will bring you.

To find out how we can help you, call us on 0121 468 0101, use the Contact Us form, or why not drop in and visit us at 49 Frederick Road, Edgbaston, Birmingham, B15 1HN.

We’d love to hear from you!