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Office 365 App Password with MFA | HowTo | 1 of 2

Office 365 App Password
Part One | Part Two

If you’re using Multi-Factor Authentication for your organisation, and want to use applications which connect to your Office 365 account, you will need to create an Office 365 App Password. This is to enable the App to connect to Office 365. For example, if you’re using Outlook 2016 or earlier, Apple Mail App, Skype for Business or any other third party client with Office 365, you’ll need to create an App Password.

Thankfully, creating an Office 365 App Password is really easy to do, if a little hard to find.

Log in to the portal here: https://portal.office.com

  1. Once logged in, click on the Profile Picture on the top right:

    Office 365 App Password Portal Login Step One

    Office 365 Portal Login Step One

  2. Click on View account:

    Office 365 View Account App Password Step Two

    Office 365 View Account Step Two

  3. Click on Manage Security & Privacy:

    Manage Office 365 App Password Security Privacy Step Three

    Manage Security & Privacy Step Three

  4. Click on Additional security verification:

    Office 365 App Password Security Privacy Step Four

    Additional Security Verification Step Four

  5. Click on Update your phone numbers used for account security:

    Office 365 Update Numbers App Password Step Five

    Update Numbers Step Five

  6. Click on app passwords:

    Office 365 Select App Passwords Step Six

    Select App Passwords Step Six

  7. Click on create:

    Create Office 365 App Password Step Seven

    Create Office 365 App Password Step Seven

  8. Enter a Name in the box, something unique is recommended. I usually name the client application the App Password is associated with. In the example below I have used Apple Mail App. Click next:

    Name Office 365 App Password Step Eight

    Name Office 365 App Password Step Eight

  9. Now either copy by selecting the line, taking care not to pick up any spaces or other characters, or click on copy password to clipboard. You can now use this App Password in your client application, such as Apple Mail App, Thunderbird, iPhone, iPad. Take care as this is the only time you will see Your app password. They cannot be viewed or changed once you click close:

    Copy Office 365 App Password Step Nine

    Copy Office 365 App Password Step Nine

  10. When you Enrolled in Multi-Factor Authentication you were given an initial App Password. I recommend deleting the initial app password, in favour of creating individually named App Passwords. This allows you to ensure each device or client is separate, which is more secure and easier to manage when you want to remove authentication. Click Delete:

    Delete Office 365 App Password Step Ten

    Delete Office 365 App Password Step Ten

  11. Confirm you want to delete the App Password and click Yes:

    Confirm Delete Office 365 App Password Step Eleven

    Confirm Office 365 App Password Step Eleven

  12. The App Password has been successfully deleted. Click close:

    Change Office 365 App Password Step Twelve

    Change Office 365 App Password Step Twelve

  13. Thats it. You now have an App Password for your Apple Mail App. Repeat steps 7, 8 and 9 to create additional App Passwords.

    Review Office 365 App Password Step Thirteen

    Review App Password Step Thirteen

In Part Two, coming soon, I will demonstrate how you can add your App Password to a variety of clients and devices, including Apple Mail App, iPhone, iPad and Outlook 2016.

With over 20 years of experience, Serviceteam IT design and deliver sophisticated connectivitycommunicationcontinuity, and cloud services, for organisations that need to stay connected 24/7. We take the time to fully understand your current challenges, and provide a solution that gives you a clear understanding of what you are purchasing and the benefits it will bring you.

To find out how we can help you, call us on 0121 468 0101use the Contact Us form, or why not drop in and visit us at 49 Frederick Road, Edgbaston, Birmingham, B15 1HN.

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