Facing challenging times ahead, many organisations will be predicting the future of business. Serviceteam IT asked IT Directors, Managers/Heads and Engineers of UK businesses: When predicting the future of business, which from a list of options will impact their organisation the most?

5G is a wireless technology. Once it is fully deployed, no wire or cable will be required to deliver services or communications to devices such as a mobile, fixed devices like security systems or a car.

A tech skills gap has long been the subject of academic articles and blog posts. But will the effects of the outbreak of COVID-19 further a skills shortage in businesses? Learn what we found in this years research.

Do you know what Robotic Process Automation (RPA) form your Machine Learning (ML)? Learn more about RPA, a form of business process automation that allows anyone to define a set of instructions for a robot or ‘bot’ to perform.

Operational efficiency. What is it? Has it been maintained during remote working? Will this impact where you will work in the future?

What we need to remember about AI

What is Artificial Intelligence (AI)? AI is intelligence demonstrated by machines which would typically be traits of the human mind.

Digital Transformation and the Environment

Businesses have begun to realise aligning projects with strategic business goals not only improves their competitive advantage, it improves the skills and engagement of their employees, enhances their understanding of local markets and helps them to be productive members of the communities they serve. They increasingly leverage core assets, including Digital Transformation, to these ends.

What is blockchain? The basic idea is that digital information can be distributed, but not copied. No one can change this data, but it can be tracked. 

Will the effects of COVID-19 reduce IT budgets in the future, or will the value of IT infrastructure be fully realised, and greater investment be scheduled?

West Midlands: Digital Revolution

In recent years, the West Midlands has emerged from the decline of its traditional industries to become a thriving tech hub. We interviewed several key figures within the region to understand why and how this has happened and what the future holds.