Serviceteam IT Security News

Microsoft has finally called time on its Cortana mobile app, with users in the US no longer able to access reminders and lists created in it as of today.

The company originally revealed plans to retire the app in November 2019 and it ceased to operate in the UK and other non-US territories on 31 January 2020.

US users were initially given a reprieve, but in July last year Microsoft announced it would retire all third-party support of the AI tool after 31 March 2021.

This isn’t the end of Cortana, at least not for now. According to Microsoft, the virtual assistant, which was launched in 2014, will continue “its evolution as a productivity assistant”.

The move was fueled by the product proving to be less successful among consumers compared to rivals such as Google Assistant or Amazon’s Alexa. At the same time, Microsoft also acknowledged the popularity of competitors’ tools by allowing them to become more accessible on Windows 10. Since September 2019, users have been able to open their laptops as well as Amazon Echo devices by calling out ‘Alexa’, while Cortana had been moved into a separate app in the Microsoft store and away from the built-in search experience in the operating system.

Sunsetting the Cortana mobile app is in line with Microsoft’s ambitions to transform Cortana into an enterprise-focused tool. In 2019, CEO Satya Nadella said that Microsoft envisions Cortana as an assistant to Office 365, which is also primarily a desktop-focused product, rather than a mobile one.

Last year, Microsoft announced the decision to improve Cortana’s integration with Office 365 by allowing users to manage their calendars and email using voice commands. The tech giant also combined Cortana functionalities with Microsoft Teams, making it possible to join meetings, make a call, share files with colleagues, and even send chat messages using the virtual assistant.

Source: HERE

With over 20 years of experience, Serviceteam IT design and deliver sophisticated connectivity, communication, continuity, and cloud services, for organisations that need to stay connected 24/7. We take the time to fully understand your current challenges, and provide a solution that gives you a clear understanding of what you are purchasing and the benefits it will bring you.

To find out how we can help you, call us on 0121 468 0101, use the Contact Us form, or why not drop in and visit us at 49 Frederick Road, Edgbaston, Birmingham, B15 1HN.

We’d love to hear from you!

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *