Internet Plumbing

Your internet connection is like plumbing; you only notice when things foul up. Does the system of pipes and nodes have the capacity to support us now we’re forced to work from home?

Zoom or Teams

Zoom’s stunning year, riding on the back of the Covid exodus to the world’s kitchen tables and spare bedrooms, has seen Zoom earnings skyrocket. Yet amid the eye boggling $67bn valuation this hugely successful company now sits at a crossroads.

Data Sovereignty and Data Protection

When you’re on Facebook or Google and you’re next hit by one of those tedious terms and conditions pop-up forms that most of us never read and mindlessly accept, do have in mind you may be clicking away the your right to sue these companies in British courts.

Digital Continuity: UK Technology Research 2020. Contextual Analysis

In March 2020, every business shared the same purpose: to protect their staff, their customers, and their business. As the reality of the threat of COVID-19 hit, it brought with it an urgency to act and a single clarity of vision that lead to thousands of businesses to rapidly adopt new ways of working. New tools were deployed for collaboration, communication and automation; the way companies interacted with staff, customers and suppliers changed almost overnight. The changes needed to be fast and simple, normal evaluation processes were bypassed in the preparation for what became the new normal.

Digital Continuity: UK Technology Research 2020. The Insight Report

For our fourth annual research report, Serviceteam IT, in partnership with Doogheno, wanted to create a publication which an organisa-tion could refer to and extend their position. A document where information on the experience of businesses as well as further research on this knowledge was easily accessible.
Our aim was to identify the extent of technology reliance for UK business survival, following the unprecedented crisis caused by the COVID-19 pandemic.

Teams Direct Cloud Calling Telephony

Teams Calling has extensive calling plans, and a massive feature list, replacing a complicated Enterprise telephony system is not only possible, but rather simple. Call from within Teams on your laptop, tablet or smartphone or from a wide range of Teams compatible desk phones, handsets, headsets and conference speakerphones.

Facing challenging times ahead, many organisations will be predicting the future of business. Serviceteam IT asked IT Directors, Managers/Heads and Engineers of UK businesses: When predicting the future of business, which from a list of options will impact their organisation the most?

5G is a wireless technology. Once it is fully deployed, no wire or cable will be required to deliver services or communications to devices such as a mobile, fixed devices like security systems or a car.

A tech skills gap has long been the subject of academic articles and blog posts. But will the effects of the outbreak of COVID-19 further a skills shortage in businesses? Learn what we found in this years research.

Do you know what Robotic Process Automation (RPA) form your Machine Learning (ML)? Learn more about RPA, a form of business process automation that allows anyone to define a set of instructions for a robot or ‘bot’ to perform.