Supplier selection criteria and methodologies include Software Process Improvement and Capability Evaluation (SPICE); Multi-Criteria Decision Analysis (MCDA); quality management system (QMS); evidential reasoning approach (ER).

Odds are if you are serious about the cloud, you’re already using at least one of Microsoft Azure, AWS, HPE Helion, Google Cloud, Oracle Cloud or somebodies cloud. There are benefits to each of the many cloud providers, however, it’s not only just good practice to have more than one, it’s also probably a necessity as each has its own unique features. Quite simply, not one vendor has the perfect answer to absolutely everything. If that were the case, there would be no competition!

Even though we work with all of the Tier 1 network and leased line providers, we don’t often talk about it. This is due in part to our customers’ network and ethernet fibre leased line services being both commercially sensitive and a security risk should we divulge their details. It is also a relatively complex area of IT infrastructure, where one size rarely fits all. So here goes . . .

Thanks to an existing customer, BanaBay Limited, giving a whole-hearted recommendation of how we at Serviceteam IT support them, we’ve added another fantastic new customer, Substrakt Limited. We provide BanaBay with IP Telephony, Continuity, Office 365, IT Support and of course Fibre Internet. BanaBay were very gracious, in allowing their potential next door neighbours to assess the quality of the leased line services provided by Serviceteam IT, by enabling secured access for Substrakt to evaluate. Substrakt had a resilient fibre ethernet leased line connection installed in an impressive 26 working days. The contract follows another successful year for us, which has seen our client base treble.

We’re proud to announce our partnership with Marketing Birmingham and the Business Catalyst, the city’s strategic marketing partnership and the driving force behind its growing reputation as a place to visit, meet and invest. Serviceteam IT has been chosen as an IT support Birmingham Development Partner offering organisations and investors in Birmingham Cloud, Connectivity, Continuity and Communication services.

While email remains the primary method of communication between users, many users and companies are experimenting or committing to alternative means such as Slack or Google Hangouts. While these methods have additional benefits and limitations, Skype for Business is favoured by larger firms due to the focus on security, manageability and reliability. “When it comes […]

I’m sure many of you have noticed the Danish lifestyle trend of hygge, which has slowly crept into our shared consciousness this winter. While there is no direct translation into English, hygge is generally thought to refer to a particular sense of coziness tinged by nostalgia and comfort. Think sheepskin gloves, wood-fires, knitted jumpers, fragrant fresh bread with pumpkin seeds. Whether or not this appeals to you, the collective public appears to […]

In the last few hours, thousands of businesses suffered a complete Internet outage. It transpired that the collapse of ISPs Fast.co.uk, firenet and 186k meant that businesses were completely cut off from their customers, at a crucially busy time. This is an image of the message they sent out to their customers: This advised customers to seek alternative […]