A dedicated and reliable connection for business critical applications 24/7. Symmetrical, scalable, secure and with a minimum 99.9% SLA (Service Level Agreement). Future proof your investment with Gigabit capacity, protect your investment with a backup resilient connection.
Supplier selection criteria and methodologies include Software Process Improvement and Capability Evaluation (SPICE); Multi-Criteria Decision Analysis (MCDA); quality management system (QMS); evidential reasoning approach (ER).
For business owners, our business internet connection, such as a Fibre Ethernet leased line, is a business critical service they rely upon constantly. Unreliable service, intermittent speeds and availability issues can leave you tearing your hair out in frustration. To help you find a business internet provider you can trust, we’ll share our experience of countless customer installations.
Odds are if you are serious about the cloud, you’re already using at least one of Microsoft Azure, AWS, HPE Helion, Google Cloud, Oracle Cloud or somebodies cloud. There are benefits to each of the many cloud providers, however, it’s not only just good practice to have more than one, it’s also probably a necessity as each has its own unique features. Quite simply, not one vendor has the perfect answer to absolutely everything. If that were the case, there would be no competition!
Even though we work with all of the Tier 1 network and leased line providers, we don’t often talk about it. This is due in part to our customers’ network and ethernet fibre leased line services being both commercially sensitive and a security risk should we divulge their details. It is also a relatively complex area of IT infrastructure, where one size rarely fits all. So here goes . . .
Thanks to an existing customer, BanaBay Limited, giving a whole-hearted recommendation of how we at Serviceteam IT support them, we’ve added another fantastic new customer, Substrakt Limited. We provide BanaBay with IP Telephony, Continuity, Office 365, IT Support and of course Fibre Internet. BanaBay were very gracious, in allowing their potential next door neighbours to assess the quality of the leased line services provided by Serviceteam IT, by enabling secured access for Substrakt to evaluate. Substrakt had a resilient fibre ethernet leased line connection installed in an impressive 26 working days. The contract follows another successful year for us, which has seen our client base treble.
We’re proud to announce our partnership with Marketing Birmingham and the Business Catalyst, the city’s strategic marketing partnership and the driving force behind its growing reputation as a place to visit, meet and invest. Serviceteam IT has been chosen as an IT support Birmingham Development Partner offering organisations and investors in Birmingham Cloud, Connectivity, Continuity and Communication services.
While email remains the primary method of communication between users, many users and companies are experimenting or committing to alternative means such as Slack or Google Hangouts. While these methods have additional benefits and limitations, Skype for Business is favoured by larger firms due to the focus on security, manageability and reliability. “When it comes […]