A research strategy and an empirical inquiry that investigates a phenomenon within its real-life context.

Serviceteam IT, based in Birmingham, have confirmed the fourth consecutive year with BanaBay after delivering incremental services, initially a fibre connection, now including IP Telephony, IT Support, Office 365 Support, Cloud Backup and Business Continuity.

Thanks to an existing customer, BanaBay Limited, giving a whole-hearted recommendation of how we at Serviceteam IT support them, we’ve added another fantastic new customer, Substrakt Limited. We provide BanaBay with IP Telephony, Continuity, Office 365, IT Support and of course Fibre Internet. BanaBay were very gracious, in allowing their potential next door neighbours to assess the quality of the leased line services provided by Serviceteam IT, by enabling secured access for Substrakt to evaluate. Substrakt had a resilient fibre ethernet leased line connection installed in an impressive 26 working days. The contract follows another successful year for us, which has seen our client base treble.