Privacy

We will never sell or otherwise pass on your contact details without your permission to any other company or third party, unless required to do so by law. When you contact us, your details may be retained to assist with your enquiry. Your details will be used for correspondence and may also be used for marketing purposes by Serviceteam IT. If you do not wish for your details to be used for marketing purposes please contact us.

Serviceteam IT Limited collects details about you from your use of our service and your visits to our web site and other sites accessible from them. We also collect information about the transactions you undertake including details of payment used.

We may collect additional information in connection with your participation in any promotions offered by us and information you provide when giving us feedback. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Cookies
“Cookies” are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. Serviceteam IT uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online transactions and to enable traffic monitoring. Non-registered visitors of the site are sent anonymous cookies to keep track of their browsing patterns and build up a demographic profile.

Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to pay for services online or access any areas reserved for account holders. Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser.

GDPR
Serviceteam IT Limited are committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR and the UK’s Data Protection Bill.

Serviceteam IT Limited are dedicated to safeguarding the personal information under our remit and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the new Regulation. Our preparation and objectives for GDPR compliance have been summarised in this statement and include the development and implementation of new data protection roles, policies, procedures, controls and measures to ensure maximum and ongoing compliance.

To learn more please download our GDPR Statement.

Subject Access Request
To obtain a copy of the personal information Serviceteam IT Limited holds about you, please write with full details to us at: Data Protection Officer, Serviceteam IT Limited, Avebury House, 55 Newhall Street, Birmingham, B3 3RB.

To learn more about how we handle your data, please select a report below: