The business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company’s own employees and staff.

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Cloud may already be the heart of many companies’ infrastructure but it would be nothing without the veins of connectivity that keep the data flowing. The survey asked if respondents were considering moving additional applications and services to the cloud and what connectivity companies use to access their cloud solutions. This was split out from their normal office connectivity unless they relied upon an open public cloud connection.

There are an increasing number of applications being adopted by businesses that are born in the cloud. The research undertaken by Serviceteam IT looked at why companies had adopted Cloud. Across the industry, vendors tend to lead with the message of flexibility and cost savings. Flexibility and scalability of IT resources certainly are considered the largest driving factors to cloud adoption within the survey base.

Cloud Platforms & Applications: Most UK companies are working with a hybrid cloud approach and with multiple vendors, in combination with in house data centres for their cloud platform. Adoption of cloud is now varied and widespread, as the research from the UK Cloud Snapshot Survey 2017 demonstrates. The survey asked what platforms were being used for delivery of cloud based solutions.

Cloud has become the buzzword in not only the technology sector, but across all industries. At the same time, the uncertainty regarding cloud adoption is also increasing due to the multitude of problems currently facing the UK. Such challenges include the implementation of GDPR, the uncertainty of Brexit and the unprecedented increase in cyber security attacks.

The promise of business insight from Big Data through quality analytics is now a reality in most businesses. Cloud analytics is a service model in which elements of the data analytics process are provided through a public or private cloud and it has been adopted by a third of the survey respondents.

Cloud Security has been a serious issue since the concept of the cloud began. The classic example was initially the discomfort of a shift from physically seeing the IT security infrastructure to simply trusting someone else with it virtually. One way to ensure a full understanding of cloud security, and security in general, is to understand the levels of your infrastructure that require protection.

Serviceteam IT, based in Birmingham, have confirmed the fourth consecutive year with BanaBay after delivering incremental services, initially a fibre connection, now including IP Telephony, IT Support, Office 365 Support, Cloud Backup and Business Continuity.